Cancellation Policy

The required deposit for training is $150.00 due at time of registration.
Deposit is required only for Module 1.
You are guaranteed space in subsequent modules.
Exceptions:
- We do not require deposits for Experiential Groups.
- $500.00 Deposit is required for all Intensive Treatment.

- Early Registration discount ends 60 days before the start of the module.Full tuition payment is due by the Early Registration deadline in order to qualify for this discount.
- Regular Registration rates take effect after Early Registration ends, even if the student has previously paid a deposit to hold their space.
- Regular Registration amount takes effect, and full payment is due 14 days before the start of the module.No Refunds for registrations made within 14 days of start of module.
- For online classes that include video recordings, tuition must be paid in full to receive access to any related videos. These will be distributed 3-4 weeks before the start of the module. After videos are distributed, no refunds are given for cancellation without exception

Full refunds will be given if an applicant is denied acceptance into a training for any reason.
Full refunds will be given if a training is canceled by Austin Attachment and Counseling Center.
Full refunds will be given if cancelled within five (5) days after initial registration when payment is completed at least 14 days prior to start of module.
Students who cancel their registration after five (5) business days will be charged a $100 cancellation fee, until the Early Registration deadline.
Students who cancel their registration after the Early Registration deadline, and before the Final Payment deadline, will forfeit their deposit.
Students who cancel their registration after the Final Payment deadline OR after receiving video recordings for online classes (whichever is earlier), will NOT receive a refund of any amount.
Students who cancel their registration after the Final Payment deadline OR after receiving video recordings for online classes (whichever is earlier), will NOT receive a refund of any amount.
Students who miss portions of training will not recieve partial refunds.

Tuition may be transferred to a new location of the same level at no charge if the request is made at least 14 days prior to the Skill Building Experience.
Students requesting a transfer after the release of the Lectures and Demo videos may transfer to a new location of the same level for a $100 transfer fee.
Transfers are not available for no‐shows or if the transfer request is made after 4pm CST the day before the Skill Building Experience.

All refund requests must be submitted via email to heather@austinattach.com within the above guidelines. Email dates will be used to verify intent.
All refunds will be returned to your credit card or form of payment.
All transfer requests must be submitted in writing to heather@austinattach.com either 14 days in advance for no transfer fee or by 4pm Central Standard Time the day before the training starts for a $100 transfer fee.

Austin Attachment and Counseling Center